Frequently Asked Questions (FAQ)

What is your return policy?

We offer a 30-day return policy. If you're not satisfied with your purchase, you can return it within 30 days for a full refund. Please make sure the item is unused and in its original packaging.


How can I track my order?

Once your order has been shipped, you will receive an email with a tracking number and a link to track your shipment. You can also log into your account to view the order status.


What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express) and PayPal. You can choose your preferred payment method during the checkout process.


How do I contact customer support?

If you need assistance, you can reach our customer support team through email at support@example.com or call us at (123) 456-7890.

What are your customer support hours?

Our customer support team is available Monday to Friday from 9:00 AM to 6:00 PM (EST). We are closed on weekends and public holidays.



Can I change my order after it has been placed?

Once an order is placed, we process it immediately. However, if you contact us within 24 hours, we may be able to assist in modifying the order. After that, we cannot guarantee any changes.